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Displaying 16 results.
    • Speech
    User, Customer and Consumer Experience: Highlighting the Heterogeneity in the Literature
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2021) 16th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP — Vienna, Austria
    • WorkingPaper
    User, customer and consumer experience: A multidisciplinary systematic literature review
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2020)
    • WorkingPaper
    Influence of personalization on online customer experience
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2019)
    • WorkingPaper
    Definition and application of a method for evaluating the gestural interaction experience
    Sellier, Quentin[UCL] Sluÿters, Arthur[UCL] Vanderdonckt, Jean[UCL] Poncin, Ingrid[UCL] (2023)
    • WorkingPaper
    Evaluating the experience when interacting with immersive technologies: triangulation of EEG data and self-reported measures
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vande Kerckhove, Corentin[UCL] Vanderdonckt, Jean[UCL] (2023)
    • Speech
    Using Gestural Interaction Technology to Improve the Consumer Experience: An Abstract
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2023) 2022 AMS Annual Conference — Monterey
    • WorkingPaper
    Creation and Validation of a Model to Understand the Impact of Gestural Interaction Technology on the Customer Experience
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2022)
    • WorkingPaper
    The Role of Affective Consumer Responses in the Understanding of the Gestural Interaction Experience
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2021)
    • Speech
    Influence de la personnalisation sur la playfulness
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2021) 37ème Congrès International de l'Association Française du Marketing — online
    • Speech
    Using Gestural Interaction Technology to Improve the Consumer Experience: An Abstract
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2022) 2022 Academy of Marketing Science Annual Conference (AMS) — Monterey, USA
    • Journal article
    Enhancing playful customer experience with personalization
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2022) Journal of Retailing and Consumer Services — Vol. 68, p. 103017 (2022)
    • Speech
    Exploration of the Impact of 3D Gestural Interaction on the Customer Experience
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2022) 28th International Conference on Recent Advances in Retailing and Consumer Science — Baveno, Italy
    • Speech
    Using gestural interaction technologies to provide a richer and more immersive consumer experience: triangulation of self-reported scales and electroencephalographic data
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2023) European Marketing Academy Annual Conference (EMAC) — Odense, Denmark
    • Journal article
    Evaluating gesture user interfaces: Quantitative measures, qualitative scales, and method
    Sellier, Quentin[UCL] Sluÿters, Arthur[UCL] Vanderdonckt, Jean[UCL] Poncin, Ingrid[UCL] (2024) International Journal of Human-Computer Studies — Vol. 186, no.1, p. 1-24 (2024)
    • Speech
    Influence de la personnalisation web sur l’expérience du consommateur
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2019) 18ème journée du marketing digital — Paris
    • Speech
    Understanding customer experience on personalized websites
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2019) 2019 AMS World Marketing Congress — Edinburgh