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    • Speech
    User, Customer and Consumer Experience: Highlighting the Heterogeneity in the Literature
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2021) 16th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP — Vienna, Austria
    • Speech
    Preference for improving sequences: the case of emotional commercials' pods
    Poncin, Ingrid[FUCAM] (2002) 31rst European Marketing Association Conference — Braga, Portugal
    • Speech
    Prioritising Trans-European Transport Initiatives
    Beuthe, Michel[FUCAM] Tsamboulas, D. Pearman, A. Grant-Muller, S. Poncin, Ingrid[FUCAM] (1998) World Conference of Transportation Research — Antwerp
    • Speech
    An augmented toy story: Augmented reality, consumer and the toys industry
    Poncin, Ingrid[UCL] Ben Mimoun, Mohammed Slim (2014) EIRASS- European Institute of Retailing and Services Studies — Bucharest
    • Journal article
    Drivers of the experience value of mobile money transfer service: Senegaleseuser perspectives
    Fall, Ndeye Astou Manel Diop-Sall, Fatou Poncin, Ingrid[UCL] (2021) Journal of Services Marketing — Vol. 35, no.7, p. 901-917 (2021)
    • Journal article
    Effects of digitalisation of organisations on internal audit activities and practices
    Betti, Nathanaël[UCL] Sarens, Gerrit Poncin, Ingrid[UCL] (2021) Managerial Auditing Journal — Vol. 36, no.6, p. 872-888 (2021)
    • Speech
    Erreur d'un robot de service : comment le choix peut améliorer la satisfaction et les intentions de rachat
    Cambier, Fanny Poncin, Ingrid[UCL] (2021) 37ème Congrès International de l'Association Française du Marketing — online
    • Speech
    Online community of users – Is it really the social support expected for a fitness app?
    Kullak, Avreliane[UCL] Charry, Karine[UCL] Poncin, Ingrid[UCL] (2021) 37ème Congrès International de l'Association Française du Marketing — online
    • Speech
    Influence de la personnalisation sur la playfulness
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2021) 37ème Congrès International de l'Association Française du Marketing — online
    • BookChapter
    Les analyses de variance univariée (ANOVA) et multivariée (MANOVA)
    Ducarroz, Caroline[UCL] Poncin, Ingrid[UCL] Jolibert, Alain (2021) Marketing Research — [ISBN : 9782100792993]
    • Speech
    Exploration of the Impact of 3D Gestural Interaction on the Customer Experience
    Sellier, Quentin[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2022) 28th International Conference on Recent Advances in Retailing and Consumer Science — Baveno, Italy
    • Journal article
    Enhancing playful customer experience with personalization
    Lambillotte, Laetitia[UCL] Magrofuoco, Nathan[UCL] Poncin, Ingrid[UCL] Vanderdonckt, Jean[UCL] (2022) Journal of Retailing and Consumer Services — Vol. 68, p. 103017 (2022)

Pages