User menu

Understanding employees' responses to corporate social responsibility: Mediating roles of overall justice and organisational identification

Bibliographic reference De Roeck, Kenneth ; Marique, Géraldine ; Stinglhamber, Florence ; Swaen, Valérie. Understanding employees' responses to corporate social responsibility: Mediating roles of overall justice and organisational identification. In: International Journal of Human Resource Management, Vol. 25, no. 1, p. 91-112 (2014)
Permanent URL http://hdl.handle.net/2078/132718
  1. Abrams Dominic, Ando Kaori, Hinkle Steve, Psychological Attachment to the Group: Cross-Cultural Differences in Organizational Identification and Subjective Norms as Predictors of Workers' Turnover Intentions, 10.1177/01461672982410001
  2. Adams J. Stacy, Towards an understanding of inequity., 10.1037/h0040968
  3. Aguilera R. V., Rupp D. E., Williams C. A., Ganapathi J., PUTTING THE S BACK IN CORPORATE SOCIAL RESPONSIBILITY: A MULTILEVEL THEORY OF SOCIAL CHANGE IN ORGANIZATIONS., 10.5465/amr.2007.25275678
  4. Aguinis Herman, Glavas Ante, What We Know and Don’t Know About Corporate Social Responsibility : A Review and Research Agenda, 10.1177/0149206311436079
  5. Ambrose, M., and Arnaud, A. (2005), ‘Distributive and Procedural Justice: Construct Distinctiveness, Construct Interdependence, and Overall Justice,’ in The Handbook of Organizational Justice, eds. J.Greenberg and J.Colquitt, Mahwah, NJ: Erlbaum, pp. 59–84.
  6. Ambrose Maureen L., Schminke Marshall, The role of overall justice judgments in organizational justice research: A test of mediation., 10.1037/a0013203
  7. Amiot Catherine E., Terry Deborah J., Jimmieson Nerina L., Callan Victor J., A Longitudinal Investigation of Coping Processes During a Merger: Implications for Job Satisfaction and Organizational Identification, 10.1177/0149206306287542
  8. Anderson James C., Gerbing David W., Structural equation modeling in practice: A review and recommended two-step approach., 10.1037/0033-2909.103.3.411
  9. Ashforth B. E., Mael F., Social Identity Theory and the Organization., 10.5465/amr.1989.4278999
  10. Backhaus Kristin B., Stone Brett A., Heiner Karl, Exploringthe Relationship Between Corporate Social Performance and Employer Attractiveness, 10.1177/0007650302041003003
  11. Barnett M. L., STAKEHOLDER INFLUENCE CAPACITY AND THE VARIABILITY OF FINANCIAL RETURNS TO CORPORATE SOCIAL RESPONSIBILITY., 10.5465/amr.2007.25275520
  12. Bartels Jos, Pruyn Ad, Jong Menno, Employee identification before and after an internal merger: A longitudinal analysis, 10.1348/096317908x283770
  13. Becker Thomas E., Potential Problems in the Statistical Control of Variables in Organizational Research: A Qualitative Analysis With Recommendations, 10.1177/1094428105278021
  14. Bhattacharya C. B., Korschun Daniel, Sen Sankar, Strengthening Stakeholder–Company Relationships Through Mutually Beneficial Corporate Social Responsibility Initiatives, 10.1007/s10551-008-9730-3
  15. Bhattacharya C.B., Sen Sankar, Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives, 10.2307/41166284
  16. Brammer Stephen, Millington Andrew, Rayton Bruce, The contribution of corporate social responsibility to organizational commitment, 10.1080/09585190701570866
  17. Brislin, R.W. (1980), ‘Translation and Content Analysis of Oral and Written Material,’ in Handbook of Cross-Cultural Psychology, eds. H.Triandis and J.Berry, Boston, MA: Allyn and Bacon.
  18. Carroll Archie B., A Three-Dimensional Conceptual Model of Corporate Performance, 10.2307/257850
  19. Cartwright S., Cooper C. L., The role of culture compatibility in successful organizational marriage., 10.5465/ame.1993.9411302324
  20. C. Chen Jennifer, Patten Dennis M., Roberts Robin W., Corporate Charitable Contributions: A Corporate Social Performance or Legitimacy Strategy?, 10.1007/s10551-007-9567-1
  21. Chreim Samia, Influencing Organizational Identification During Major Change: A Communication- Based Perspective, 10.1177/0018726702055009022
  22. Chun Jinseok S., Shin Yuhyung, Choi Jin Nam, Kim Min Soo, How Does Corporate Ethics Contribute to Firm Financial Performance? : The Mediating Role of Collective Organizational Commitment and Organizational Citizenship Behavior, 10.1177/0149206311419662
  23. Clarkson Max B. E., A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance, 10.2307/258888
  24. Clayton Susan, Opotow Susan, Justice and Identity: Changing Perspectives on What Is Fair, 10.1207/s15327957pspr0704_03
  25. Cochran P. L., Wood R. A., Corporate Social Responsibility and Financial Performance., 10.2307/255956
  26. Colquitt Jason A., On the dimensionality of organizational justice: A construct validation of a measure., 10.1037/0021-9010.86.3.386
  27. Colquitt, J.A., and Shaw, J.C. (2005), ‘How Should Organizational Justice Be Measured?’ in The Handbook of Organizational Justice, eds. J.Greenberg and J.Colquitt, Mahwah, NJ: Erlbaum, pp. 113–152.
  28. Cornelius Nelarine, Todres Mathew, Janjuha-Jivraj Shaheena, Woods Adrian, Wallace James, Corporate Social Responsibility and the Social Enterprise, 10.1007/s10551-007-9500-7
  29. Cropanzano Russell, Byrne Zinta S., Bobocel D.Ramona, Rupp Deborah E., Moral Virtues, Fairness Heuristics, Social Entities, and Other Denizens of Organizational Justice, 10.1006/jvbe.2001.1791
  30. Davis K., The Case for and Against Business Assumption of Social Responsibilities., 10.2307/255331
  31. De Bakker Frank G. A., Groenewegen Peter, Den Hond Frank, A Bibliometric Analysis of 30 Years of Research and Theory on Corporate Social Responsibility and Corporate Social Performance, 10.1177/0007650305278086
  32. De Cremer David, Brockner Joel, Fishman Ariel, van Dijke Marius, van Olffen Woody, Mayer David M., When do procedural fairness and outcome fairness interact to influence employees’ work attitudes and behaviors? The moderating effect of uncertainty., 10.1037/a0017866
  33. Deshpande Satish P., The impact of ethical climate types on facets of job satisfaction: An empirical investigation, 10.1007/bf00411800
  34. Donaldson Thomas, Preston Lee E., The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications, 10.2307/258887
  35. Dutton J. E., Dukerich J. M., KEEPING AN EYE ON THE MIRROR: IMAGE AND IDENTITY IN ORGANIZATIONAL ADAPTATION., 10.2307/256405
  36. Dutton Jane E., Dukerich Janet M., Harquail Celia V., Organizational Images and Member Identification, 10.2307/2393235
  37. Folger, R., and Cropanzano, R. (1998), Organizational Justice and Human Resource Management, London: Sage Publications.
  38. Freeman R. Edward, Strategic Management : A Stakeholder Approach, ISBN:9781139192675, 10.1017/cbo9781139192675
  39. Cultural Dimensions of International Mergers and Acquisitions : , ISBN:9783110808797, 10.1515/9783110808797
  40. Glick W. H., JENKINS, JR G. D., GUPTA N., METHOD VERSUS SUBSTANCE: HOW STRONG ARE UNDERLYING RELATIONSHIPS BETWEEN JOB CHARACTERISTICS AND ATTITUDINAL OUTCOMES?, 10.2307/256218
  41. Gond Jean-Pascal, Igalens Jacques, Swaen Valérie, El Akremi Assâad, The Human Resources Contribution to Responsible Leadership: An Exploration of the CSR–HR Interface, 10.1007/s10551-011-1028-1
  42. GRAVES S. B., WADDOCK S. A., INSTITUTIONAL OWNERS AND CORPORATE SOCIAL PERFORMANCE., 10.2307/256611
  43. Haar Jarrod, Spell Chester, How does distributive justice affect work attitudes? The moderating effects of autonomy, 10.1080/09585190903087248
  44. Hair, J.F., Anderson, R.E., Tatham, R.L., and Black, W.C. (1998), Multivariate Data Analysis with Readings (5th ed.), Upper Saddle River, NJ: Prentice Hall.
  45. Handelman J. M., Corporate Identity and the Societal Constituent, 10.1177/0092070305284970
  46. Harman, H.H. (1967), Modern Factor Analysis, Chicago, IL: University of Chicago Press.
  47. Haunschild Pmela R., Moreland Richard L., Murrell Audrey J., Sources of Resistance to Mergers Between Groups1, 10.1111/j.1559-1816.1994.tb01549.x
  48. Hellman Chan M., Fuqua Dale R., Worley Jody, A Reliability Generalization Study on the Survey of Perceived Organizational Support : The Effects of Mean Age and Number of Items on Score Reliability, 10.1177/0013164406288158
  49. Hogg, M.A., and Abrams, D. (1988), Social Identifications: A Social Psychology of Intergroup Relations and Group Processes, London: Routledge.
  50. Hogg, M.A., and Terry, D.J. (2001), Social Identity Processes in Organizational Contexts, Philadelphia, PA: Psychology Press.
  51. Hu Li‐tze, Bentler Peter M., Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives, 10.1080/10705519909540118
  52. Jones David A., Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme, 10.1348/096317909x477495
  53. Jöreskog, K., Sörbom, D., Du Toit, S., and Du Toit, M. (2001), Lisrel 8: New Statistical Features, Chicago, IL: Scientific Software International.
  54. Judge Timothy A., Thoresen Carl J., Bono Joyce E., Patton Gregory K., The job satisfaction–job performance relationship: A qualitative and quantitative review., 10.1037/0033-2909.127.3.376
  55. Kaptein Muel, Van Tulder Rob, Toward Effective Stakeholder Dialogue, 10.1111/1467-8594.00161
  56. Kelman Herbert C., Compliance, identification, and internalization three processes of attitude change, 10.1177/002200275800200106
  57. Kline, R.B. (2011), Principles and Practice of Structural Equation Modeling (3rd ed.), New York: Guilford Press.
  58. Koh Hian Chye, Boo El'fred H. Y., 10.1023/a:1010741519818
  59. Kotler, P., and Lee, N. (2005), Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause, Hoboken, NJ: John Wiley.
  60. Lee Min-Dong Paul, A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead, 10.1111/j.1468-2370.2007.00226.x
  61. Leung Kwok, Wang Zhongming, Smith Peter B., Job attitudes and organizational justice in joint venture hotels in China: the role of expatriate managers, 10.1080/09585190122823
  62. Levinson H., Harvard Business Review, 48, 139 (1970)
  63. Lind, E.A. (2001), ‘Fairness Heuristic Theory: Justice Judgments as Pivotal Cognitions in Organizational Relations,’ in Advances in Organizational Justice, eds. J.Greenberg and R.Cropanzano, Stanford, CA: Stanford University Press, pp. 56–88.
  64. Baron Reuben M., Kenny David A., The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations., 10.1037/0022-3514.51.6.1173
  65. Lind, E.A., and van den Bos, K. (2002), ‘When Fairness Works: Toward a General Theory of Uncertainty Management,’ in Research in Organizational Behavior (Vol. 24), eds. B.M.Staw and R.M.Kramer, Boston, MA: Elsevier, pp. 181–223.
  66. Lipponen Jukka, Olkkonen Maria-Elena, Moilanen Minna, Perceived procedural justice and employee responses to an organizational merger, 10.1080/13594320444000146
  67. Locke, E.A. (1976), ‘The Nature and Consequences of Job Satisfaction,’ in Handbook of Industrial Organizational Psychology, ed. M.D.Dunnette, Chicago, IL: Rand McNally, pp. 1297–1349.
  68. Lockett Andy, Moon Jeremy, Visser Wayne, Corporate Social Responsibility in Management Research: Focus, Nature, Salience and Sources of Influence*, 10.1111/j.1467-6486.2006.00585.x
  69. MacKinnon David P., Lockwood Chondra M., Hoffman Jeanne M., West Stephen G., Sheets Virgil, A comparison of methods to test mediation and other intervening variable effects., 10.1037/1082-989x.7.1.83
  70. Mael Fred, Ashforth Blake E., Alumni and their alma mater: A partial test of the reformulated model of organizational identification, 10.1002/job.4030130202
  71. Maignan Isabelle, Ferrell O.C, Antecedents and benefits of corporate citizenship: an investigation of French businesses, 10.1016/s0148-2963(99)00042-9
  72. Maignan I., Ferrell O. C., Hult G. T. M., Corporate Citizenship: Cultural Antecedents and Business Benefits, 10.1177/0092070399274005
  73. Margolis Joshua D., Walsh James P., Misery Loves Companies: Rethinking Social Initiatives by Business, 10.2307/3556659
  74. Marique Géraldine, Stinglhamber Florence, Identification to Proximal Targets and Affective Organizational Commitment : The Mediating Role of Organizational Identification, 10.1027/1866-5888/a000040
  75. McGuire, J. (1963), Business and Society, New York: McGraw-Hill.
  76. McKinsey&Company, The McKinsey Quarterly (2010)
  77. McWilliams Abagail, Siegel Donald, Corporate social responsibility and financial performance: correlation or misspecification?, 10.1002/(sici)1097-0266(200005)21:5<603::aid-smj101>3.0.co;2-3
  78. McWilliams Abagail, Siegel Donald, Corporate Social Responsibility: A Theory of the Firm Perspective, 10.2307/259398
  79. McWilliams A., Journal of Business Strategies, 23, 1 (2006)
  80. Meyer Christine Benedichte, Allocation Processes in Mergers and Acquisitions: An Organizational Justice Perspective, 10.1111/1467-8551.00185
  81. Mitchell C., Harvard Business Review, 80, 99 (2002)
  82. Morgan Robert M., Hunt Shelby D., The Commitment-Trust Theory of Relationship Marketing, 10.2307/1252308
  83. Morsing Mette, Corporate social responsibility as strategic auto-communication: on the role of external stakeholders for member identification, 10.1111/j.1467-8608.2006.00440.x
  84. Morsing Mette, Schultz Majken, Corporate social responsibility communication: stakeholder information, response and involvement strategies, 10.1111/j.1467-8608.2006.00460.x
  85. Nevitt Jonathan, Hancock Gregory R., Evaluating Small Sample Approaches for Model Test Statistics in Structural Equation Modeling, 10.1207/s15327906mbr3903_3
  86. Nunnally, J.C., and Bernstein, I.H. (1994), Psychometric Theory (3rd ed.), New York: McGraw-Hill.
  87. O'Reilly Charles A., Chatman Jennifer, Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior., 10.1037/0021-9010.71.3.492
  88. Olkkonen Maria-Elena, Lipponen Jukka, Relationships between organizational justice, identification with organization and work unit, and group-related outcomes, 10.1016/j.obhdp.2005.08.007
  89. Orlitzky Marc, Schmidt Frank L., Rynes Sara L., Corporate Social and Financial Performance: A Meta-Analysis, 10.1177/0170840603024003910
  90. Parmar Bidhan L., Freeman R. Edward, Harrison Jeffrey S., Wicks Andrew C., Purnell Lauren, de Colle Simone, Stakeholder Theory:The State of the Art, 10.1080/19416520.2010.495581
  91. Perrini Francesco, Castaldo Sandro, Editorial introduction: corporate social responsibility and trust, 10.1111/j.1467-8608.2008.00514.x
  92. Peterson Dane K., The Relationship between Perceptions of Corporate Citizenship and Organizational Commitment, 10.1177/0007650304268065
  93. Pivato Sergio, Misani Nicola, Tencati Antonio, The impact of corporate social responsibility on consumer trust: the case of organic food, 10.1111/j.1467-8608.2008.00515.x
  94. Podsakoff Philip M., MacKenzie Scott B., Lee Jeong-Yeon, Podsakoff Nathan P., Common method biases in behavioral research: A critical review of the literature and recommended remedies., 10.1037/0021-9010.88.5.879
  95. Post James E., Preston Lee E., Sachs Sybille, Managing the Extended Enterprise: The New Stakeholder View, 10.2307/41166151
  96. Preacher Kristopher J., Hayes Andrew F., Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models, 10.3758/brm.40.3.879
  97. Preston, L., and Post, J. (1975), Private Management and Public Policy: The Principle of Public Responsibility, Englewood Cliffs, NJ: Prentice Hall.
  98. Riketta Michael, Organizational identification: A meta-analysis, 10.1016/j.jvb.2004.05.005
  99. Rodrigo Pablo, Arenas Daniel, Do Employees Care About CSR Programs? A Typology of Employees According to their Attitudes, 10.1007/s10551-007-9618-7
  100. E. Rupp Deborah, An employee-centered model of organizational justice and social responsibility, 10.1177/2041386610376255
  101. Rupp Deborah E., Ganapathi Jyoti, Aguilera Ruth V., Williams Cynthia A., Employee reactions to corporate social responsibility: an organizational justice framework, 10.1002/job.380
  102. Scott Susanne G., Lane Vicki R., A Stakeholder Approach to Organizational Identity, 10.2307/259262
  103. Sen Sankar, Bhattacharya C.B., Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility, 10.1509/jmkr.38.2.225.18838
  104. Sen S., The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment, 10.1177/0092070305284978
  105. Shen Jie, Developing the concept of socially responsible international human resource management, 10.1080/09585192.2011.559104
  106. Shen Jie, Jiuhua Zhu Cherrie, Effects of socially responsible human resource management on employee organizational commitment, 10.1080/09585192.2011.599951
  107. Singhapakdi Anusorn, Vitell Scott J., Rallapalli Kumar C., Kraft Kenneth L., The perceived role of ethics and social responsibility: A scale development, 10.1007/bf00412812
  108. Sobel Michael E., Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models, 10.2307/270723
  109. Spector Paul E., Using self-report questionnaires in OB research: A comment on the use of a controversial method, 10.1002/job.4030150503
  110. Spence, A.M. (1974), Market Signaling: Informational Transfer in Hiring and Related Screening Processes, Cambridge, MA: Harvard University Press.
  111. Stone Brett A., Corporate Social Responsibility and Institutional Investment : A Content Analysis–Based Portfolio Screening Model for Socially Responsible Mutual Funds, 10.1177/000765030104000107
  112. Tabachnick, B.G., and Fidell, L.S. (2007), Using Multivariate Statistics (5th ed.), New York: Allyn and Bacon.
  113. Tajfel, H. (1978), ‘Social Categorization, Social Identity, and Social Comparison,’ in Differentiation Between Social Groups: Studies in the Social Psychology of Intergroup Relations, ed. H.Tajfel, London: Academic Press, pp. 61–76.
  114. Tajfel, H. (1981), Human Groups and Social Categories, Cambridge: Cambridge University Press.
  115. Tajfel, H., and Turner, J.C. (1986), ‘The Social Identity Theory of Intergroup Behavior,’ in Psychology of Intergroup Relations, eds. S.Worchel and W.G.Austin, Chicago, IL: Nelson, pp. 7–24.
  116. Terry Deborah J., Carey Craig J., Callan Victor J., Employee Adjustment to an Organizational Merger: An Intergroup Perspective, 10.1177/0146167201273001
  117. Thibaut, J., and Walker, L. (1975), Procedural Justice, Hillsdale, NJ: Lawrence Erlbaum.
  118. Tremblay Michel, Roussel Patrice, Modelling the role of organizational justice: effects on satisfaction and unionization propensity of Canadian, 10.1080/713769672
  119. TURBAN D. B., GREENING D. W., CORPORATE SOCIAL PERFORMANCE AND ORGANIZATIONAL ATTRACTIVENESS TO PROSPECTIVE EMPLOYEES., 10.2307/257057
  120. Turker Duygu, How Corporate Social Responsibility Influences Organizational Commitment, 10.1007/s10551-008-9993-8
  121. Turker Duygu, Measuring Corporate Social Responsibility: A Scale Development Study, 10.1007/s10551-008-9780-6
  122. Tuzzolino Frank, Armandi Barry R., A Need-Hierarchy Framework for Assessing Corporate Social Responsibility, 10.2307/257137
  123. Tyler, T.R., and Blader, S.L. (2000), Cooperation in Groups: Procedural Justice, Social Identity and Behavioral Engagement, Philadelphia, PA: Psychology Press.
  124. Tyler Tom R., Blader Steven L., Identity and Cooperative Behavior in Groups, 10.1177/1368430201004003003
  125. Tyler Tom R., Blader Steven L., The Group Engagement Model: Procedural Justice, Social Identity, and Cooperative Behavior, 10.1207/s15327957pspr0704_07
  126. Tziner A., Review of Business Research, 6, 34 (2006)
  127. Valentine Sean, Fleischman Gary, Ethics Programs, Perceived Corporate Social Responsibility and Job Satisfaction, 10.1007/s10551-006-9306-z
  128. van den Bos Kees, Uncertainty management: The influence of uncertainty salience on reactions to perceived procedural fairness., 10.1037/0022-3514.80.6.931
  129. Van Dick Rolf, Christ Oliver, Stellmacher Jost, Wagner Ulrich, Ahlswede Oliver, Grubba Cornelia, Hauptmeier Martin, Hohfeld Corinna, Moltzen Kai, Tissington Patrick A., Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction*, 10.1111/j.1467-8551.2004.00424.x
  130. Dick Rolf, Ullrich Johannes, Tissington Patrick A., Working Under a Black Cloud: How to Sustain Organizational Identification after a Merger*, 10.1111/j.1467-8551.2006.00479.x
  131. Knippenberg Daan, Schie Els C. M., Foci and correlates of organizational identification, 10.1348/096317900166949
  132. Verdeyen Vanessa, Put Johan, van Buggenhout Bea, A social stakeholder model : A social stakeholder model, 10.1111/j.1468-2397.2004.00328.x
  133. Viswesvaran Chockalingam, Deshpande Satish P., Joseph Jacob, 10.1023/a:1017956516324
  134. Vitell Scott J., Davis D. L., The relationship between ethics and job satisfaction: An empirical investigation, 10.1007/bf00382842
  135. Vuontisjärvi Taru, Corporate Social Reporting in the European Context and Human Resource Disclosures: An Analysis of Finnish Companies, 10.1007/s10551-006-9094-5
  136. Waddock Sandra, Smith Neil, Relationships: The Real Challenge of Corporate Global Citizenship, 10.1111/0045-3609.00064
  137. Werther, W.B., and Chandler, D. (2006), Strategic Corporate Social Responsibility: Stakeholders in a Global Environment, Thousand Oaks, CA: Sage.
  138. Williams Larry J., Vandenberg Robert J., Edwards Jeffrey R., 12 Structural Equation Modeling in Management Research: A Guide for Improved Analysis, 10.1080/19416520903065683
  139. Wood Donna J., Corporate Social Performance Revisited, 10.2307/258977
  140. Eisenberger Robert, Cummings Jim, Armeli Stephen, Lynch Patrick, Perceived organizational support, discretionary treatment, and job satisfaction., 10.1037/0021-9010.82.5.812