Successful teamwork amongst geographically dispersed teams

This study explores the feasibility and conditions under which geographically dispersed teams can effectively collaborate and find enjoyment in their work within the IT sector, particularly in the context of project-based team structures. The research is based on a literature review and an empirical study conducted at ARHS Developments, a company specialising in the development of complex web applications. Crucial factors contributing to the success of dispersed teams encompass trust, communication, leadership, technology, and process. The empirical investigation reveals two main team configurations: the siloed approach and the integrated approach, each presenting their own merits and drawbacks. The findings emphasise the significance of trust, communication, leadership, technology, and individual differences in establishing successful dispersed teams. The study also underscores the ongoing relevance of geographical distance and the necessity for further enhancement in socialisation and coaching/learning aspects. A “cookbook” has been developed, offering managers with 33 practical tips to foster efficient and enjoyable work environments for dispersed teams. The findings bear important implications for the IT industry and beyond, delivering insights on how to optimise team performance and satisfaction in a geographically dispersed setting.