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Displaying 2 results.
    • BookChapter
    Using an emotion regulation framework to predict the outcomes of emotional labour.
    Mikolajczak, Moïra[UCL] Tran, Véronique Brotheridge, Céleste Gross, James (2009) Emotions in Groups, Organizations and Cultures — [ISBN : 978-1-84855-654-6]
    • Speech
    From emotional labor to emotion regulation : Building new bridges
    Mikolajczak, Moïra[UCL] Tran, Véronique Brotheridge, Céleste (2008) the Sixth International Conference on Emotions and Worklife: Emonet VI — Fontainebleau, France