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A Process Reference Model for UX

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Bibliographic reference Kieffer, Suzanne ; Rukonić, Luka ; Kervyn de Meerendré, Vincent ; Vanderdonckt, Jean. A Process Reference Model for UX. In: A.P. Cláudio, K. Bouatouch, M. Chessa, A. Paljic, A. Kerren, Christophe Hurter, Alain Tremeau, Giovanni Maria Farinella, Computer Vision, Imaging and Computer Graphics Theory and Applications, Springer Nature  : Switzerland 2020, p. 128-152
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