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The influence of multiculturalism and assimilation on work-related outcomes: differences between ethnic minority and majority groups of workers

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Villotti, Patrizia [Université du Québec, Montréal] Stinglhamber, Florence [UCL] Desmette, Donatienne [UCL]

This study aims at acquiring knowledge on how to manage ethnic diversity at work in order to promote work-outcomes in minority and majority groups of workers. We tested a model on how assimilation and multiculturalism, endorsed at an organizational level, predict job satisfaction and intention to quit through a mediation role played by the identification of workers with both the organization and their ethnic group simultaneously (i.e., dual identity). We hypothesized that the indirect effects of multiculturalism on work outcomes via dual identity are stronger for minority and those of assimilation are stronger for majority. Data came from 261 employees who responded to an online survey. 77 were of foreign origin (minority group) and 184 were of Belgian origin (majority group). Both assimilation and multiculturalism relate positively to work-related outcomes for both groups. However, multiculturalism through dual identity has the most beneficial outcomes for workers of the minority group. Our findings highlight the need to take ethnic and identity issues in account when studying work outcomes in culturally diverse organizations.

Document type Article de périodique (Journal article) – Article de recherche
Access type Accès libre
Publication date 2019
Language Anglais
Journal information "Psychologica Belgica" - Vol. 59, no.1, p. 246-268 (2019)
Peer reviewed yes
Publisher Ubiquity Press, Ltd.
issn 2054-670X
e-issn 2054-670X
Publication status Publié
Affiliations UCL - SSH/IPSY - Psychological Sciences Research Institute
Université du Québec, Montréal - Centre de recherche de l’Institut Universitaire en Santé Mentale de Montréal
Keywords Multiculturalism ; Assimilation ; dual identity ; job satisfaction ; intention to quit ; minority ; Assimilation ; Dual identity ; Job satisfaction ; Intention to quit ; Minority
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Bibliographic reference Villotti, Patrizia ; Stinglhamber, Florence ; Desmette, Donatienne. The influence of multiculturalism and assimilation on work-related outcomes: differences between ethnic minority and majority groups of workers. In: Psychologica Belgica, Vol. 59, no.1, p. 246-268 (2019)
Permanent URL http://hdl.handle.net/2078.1/218217