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Relationships Between Quality and Satisfaction in Business-to-Business: Analyses in Six European Countries

Bibliographic reference Chumpitaz, Ruben ; Swaen, Valérie. Relationships Between Quality and Satisfaction in Business-to-Business: Analyses in Six European Countries.AMA Educators' : Enhancing Knowledge Development in Marketing (San Diego, USA, du 03/08/2002 au 06/08/2002). In: Kehoe, W. J., Lindgren, J.H. Jr (eds), AMA Educators' proceedings : Enhancing Knowledge Development in Marketing, Vol. 13, 2002, p. 225-226
Permanent URL http://hdl.handle.net/2078/17526