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Consistency matters! How and when does corporate social responsibility affect employees' organizational identification?

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De Roeck, Kenneth [IESEG School of Management] El Akremi, Assaad [Université de Toulouse-Capitole] Swaen, Valérie [UCL]

Despite the increasing attention to corporate social responsibility (CSR) in the management literature, little is known about the mechanisms and boundary conditions explaining employees’ responses to CSR. Drawing on social identity and cue consistency theory, we develop a mediated moderation model that explains how and under which conditions perceived CSR affects employees’ organizational identification. We test the model by carrying out a three-wave longitudinal study on employees of an international utility company. The findings indicate that perceived CSR interacts with overall justice to predict organizational identification through the successive mediation of perceived external prestige and organizational pride. The study clarifies and advances some of the theoretical foundations surrounding the micro-level approach of CSR and has key implications for management research and practice.

Document type Article de périodique (Journal article) – Article de recherche
Access type Accès restreint
Publication date 2016
Language Anglais
Journal information "Journal of Management Studies" - Vol. 53, no. 7, p. 1141-1168 (2016)
Peer reviewed yes
Publisher Wiley-Blackwell Publishing Ltd. ((United Kingdom) Chichester)
issn 0022-2380
e-issn 1467-6486
Publication status Publié
Affiliation UCL - SSH/LouRIM - Louvain Research Institute in Management and Organizations
Links
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Bibliographic reference De Roeck, Kenneth ; El Akremi, Assaad ; Swaen, Valérie. Consistency matters! How and when does corporate social responsibility affect employees' organizational identification?. In: Journal of Management Studies, Vol. 53, no. 7, p. 1141-1168 (2016)
Permanent URL http://hdl.handle.net/2078.1/174729