Menu utilisateur

Accès à distance ? S'identifier sur le proxy UCLouvain

Rechercher

Affichage: 20 résultats.
    • Article de périodique
    How Does the Retail Environment Influence Consumers’ Emotional Experience? Evidence from Two Retail Settings
    Andreu, Luisa Bigné, Enrique Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2006) The International Review of Retail, Distribution and Consumer Research — Vol. 16, no. 5, p. 559-578 (2006)
    • Article de périodique
    Efectos de las variables ambientales y atribución en las emociones en centros comerciales. Una aplicación en la compra de perfumería y cosmética
    Bigné, Enriqué Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Andreu, Luisa (2006) Revista Española de Investigación de Marketing ESIC — Vol. 10, p. 45-68 (2006)
    • Article de périodique
    La qualité perçue comme déterminant de la satisfaction des clients en business-to-business: une étude empirique dans le domaine de la téléphonie
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2004) Recherche et Applications en Marketing — Vol. 19, no. 2, p. 1-22 (2004)
    • Communication
    Service Quality and Brand Loyalty Relationships: Investigating the Mediating Effect of Customer Satisfaction
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002) 31st European Marketing Academy Conference — Braga, Portugal
    • Document de travail
    How Does the Retail Environment Influence Shoppers' Emotional Experience ? Evidence from Two Retail Settings
    Andreu, Luisa Bigné, Enriqué Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2006)
    • Monographie
    Le marketing scientifique à l’usage des managers : 1. L’étude de la relation client
    Angot, JAcques Chumpitaz, Ruben Swaen, Valérie[UCL] (2009)
    • Article de périodique
    Percepción de la responsabilidad social corporativa : un analisis cross-cultural
    Andreu, Luisa Bigné, Enrique Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2005) Universia Business Review — no. 5, p. 14-27 (2005)
    • Document de travail
    How Does the Retail Environment Influence Shoppers? Emotional Experience? Evidence from Two Retail Settings
    Andreu, Luisa Bigné, Enrique Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2006)
    • Article de périodique
    La influencia de la Responsabilidad Social Corporativa en el comportamiento de compra de estudiantes universitarios
    Bigné, Enriqué Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Andreu, Luisa (2006) Revista Española de Investigación de Marketing ESIC. — p. 135-161 (2006)
    • Communication
    Modelling Customers’ Loyalty: the Impact of Overall Customer Satisfaction and the Mediating Role of Trust and Commitment
    Chumpitaz, Ruben Paparoidamis, Nicholas Swaen, Valérie[UCL] Mogos, Raluca (2009) 2009 AMA Summer Marketing Educators' Conference — Chicago, USA
    • Communication
    An International Comparison of Corporate Social Responsibility Perceptions
    Beckmann, Suzann Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Andreu, Luisa Bigné, Enriqué (2005) 12th Biennial World Marketing Congress — Muenster, Allemagne
    • Communication
    Relationships Between Quality and Satisfaction in Business-to-Business: Analyses in Six European Countries
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002) AMA Educators' : Enhancing Knowledge Development in Marketing — San Diego, USA
    • Communication
    How the Perceived Retail Environment Influences the Shopping Experience? An Empirical Examination in Shopping Centres & Traditional Retailing
    Andreu, Luisa Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Bigné, Enriqué (2004) 33rd European Marketing Academy Conference — Murcia, Espagne
    • Communication
    Quality and Satisfaction in Business-to-Business: A Cross-Cultural Comparison Between Business Buyers' Perceptions in Seven Countries
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002) Multicultural Marketing Conference de l'Academy of Marketing Science — Valence, Espagne
    • Communication
    La qualité comme déterminant de la satisfaction des clients industriels. Une application au domaine de la téléphonie
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002) 18ème Congrès International de l'Association Française du Marketing — Lille, France
    • Communication
    La percepción de la responsabilidad social corporativa en las decisiones de compra del consumidor: un enfoque cross-cultural
    Bigné, Enriqué Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Andreu, Luisa (2004) XVI Encuentro de Profesores Universitarios de Marketing — Alicante, Espagne
    • Communication
    Effects of Perceived Retail Environment on the Shopping Experience? An Empirical Examination in Shopping Centres & Traditional Retailing
    Andreu, Luisa Bigné, Enriqué Chumpitaz, Ruben[UCL] Mattila, A.S. Swaen, Valérie[UCL] (2005) 12th Biennial World Marketing Congress — Muenster, Allemagne
    • Communication
    Corporate Social Responsibility in the eye of the beholder:The case of European business students
    Andreu, Luisa Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Bigné, Enriqué Beckmann, Suzann (2004) 33rd European Marketing Academy Conference — Murcia, Espagne
    • Communication
    Consumption Emotions in Shopping Centers versus Traditional Retailing: A Cross-Cultural Comparison between Consumers in Belgium, France and Spain
    Andreu, Luisa Swaen, Valérie[UCL] Chumpitaz, Ruben (2002) Multicultural Marketing Conference de l'Academy of Marketing Science, Vol. IV — Valence, Espagne
    • Communication
    Being A Socially Responsible Company : What Does It Means for European Young Consumers? Analysis of the Impact of Perceived Environment, Culture and Values
    Swaen, Valérie[UCL] Andreu, Luisa Bigné, Enriqué Chumpitaz, Ruben (2003) 32nd European Marketing Academy Conference — Glasgow, Royaume-Uni.