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Displaying 22 results.
    • Journal article
    Percepción de la responsabilidad social corporativa : un analisis cross-cultural
    Andreu, Luisa Bigné, Enrique Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2005<-->) Universia Business Review — no. 5, p. 14-27 (2005)
    • Speech
    Consumption Emotions in Shopping Centers versus Traditional Retailing: A Cross-Cultural Comparison between Consumers in Belgium, France and Spain
    Andreu, Luisa Swaen, Valérie[UCL] Chumpitaz, Ruben (2002<-->) Multicultural Marketing Conference de l'Academy of Marketing Science, Vol. IV — Valence, Espagne
    • Speech
    Service Quality and Brand Loyalty Relationships: Investigating the Mediating Effect of Customer Satisfaction
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002<-->) 31st European Marketing Academy Conference — Braga, Portugal
    • Journal article
    La influencia de la Responsabilidad Social Corporativa en el comportamiento de compra de estudiantes universitarios
    Bigné, Enriqué Swaen, Valérie[UCL] Chumpitaz, Ruben[UCL] Andreu, Luisa (2006<-->) Revista Española de Investigación de Marketing ESIC. — p. 135-161 (2006)
    • Speech
    La qualité comme déterminant de la satisfaction des clients industriels. Une application au domaine de la téléphonie
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002<-->) 18ème Congrès International de l'Association Française du Marketing — Lille, France
    • Speech
    Relationships Between Quality and Satisfaction in Business-to-Business: Analyses in Six European Countries
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002<-->) AMA Educators' : Enhancing Knowledge Development in Marketing — San Diego, USA
    • Speech
    Quality and Satisfaction in Business-to-Business: A Cross-Cultural Comparison Between Business Buyers' Perceptions in Seven Countries
    Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2002<-->) Multicultural Marketing Conference de l'Academy of Marketing Science — Valence, Espagne
    • Journal article
    How Does the Retail Environment Influence Consumers’ Emotional Experience? Evidence from Two Retail Settings
    Andreu, Luisa Bigné, Enrique Chumpitaz, Ruben[UCL] Swaen, Valérie[UCL] (2006<-->) The International Review of Retail, Distribution and Consumer Research — Vol. 16, no. 5, p. 559-578 (2006)