In search of armistice: Considering the efficiency war in the public sector asthe result of a conflict of rules. : The case of telework in a public and bureaucratic environment

Taskin, Laurent [FUCAM]

Teleworking is part of the strategy of modernization of public organisations in Belgium and is largely perceived as a management device coming from the private sector that is not adapted in a public environment. In the first case study we conducted, telework was rejected; while it has been successfully implemented in the second case we studied. The conventional approach we mobilized allowed us to interpret these wars and their respective ends as a political process and, more specifically, as a conflict of rules from different natures and levels. We then distinguish conventions from social regulations and argue that the armistice comes from a re-regulation process that may lead to re-negotiate the prevailing organisational conventions