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Getting users involved in aligning their needs with business processes models and systems

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Bibliographic reference Sousa, Kenia Soares ; Mendonça Filho, Hildeberto ; Lievyns, Amandine ; Vanderdonckt, Jean. Getting users involved in aligning their needs with business processes models and systems. In: Business Process Management Journal, Vol. 17, no. 5, p. 748-786 (2011)
Permanent URL http://hdl.handle.net/2078/115829