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  1. Business chatbots for customer service : analysing their impact on companies and their reception by users
    By : Feron, Elodie[UCL] Directed by : De Cock, Sylvie[UCL] François, Thomas[UCL] (2020) Faculté de philosophie, arts et lettres

  2. The place of women on the websites of IT companies
    By : Lin, Chunyuan[UCL] Directed by : De Cock, Sylvie[UCL] (2020) Faculté de philosophie, arts et lettres