Kabasele Tujibikile, Grégoire
[UCL]
Coster, Stéphanie
[UCL]
This thesis deals with the problem of moral harassment at work by caregivers with a sample of managers in nursing homes in French-speaking Belgium- the French speaking part of Belgium. Rest homes - nursing homes have a significant caregiver population - population of caregivers living in difficult and worrying situations in terms of employment relationships. CoViD19 has only exacerbated a phenomenon of latent regular conflict. The managers decide on the work organization, the corporate culture, the management method because we operate by delocalized site. Our study will take place within the ARMONEA by Colisée group which is one of the largest groups for Dedicated to et pas for the assistance of the Elderly in Belgium and the Colisée group is one of the European leaders in the sector. Methods: A qualitative approach based on grounded theory was used. Six semi-structured individual interviews with nursing home managers were conducted. Once the level of data saturation was reached, we proceeded to develop a substantive grounded theory that is proposed after the data analysis. Results: According to the grounded substantive theory emanating from empirical data, the moral harassment of caregivers depends on the corporate culture, the management style, the organizational leadership, the human (or personality of the manager and his meaning to be understood). the other) and trust. - Each human is different which leads the manager to have to provide personalized support. Conclusion: This brief explains through managers that moral harassment at work is present and that some have been victims or spectators.- witnesses not spectators It is time to act towards putting people at the center of the organization through human management and this to strive for efficiency which is the mother of positive results.
Bibliographic reference |
Kabasele Tujibikile, Grégoire. Analyse qualitative du harcèlement moral des soignants au travers d'un échantillon de managers de maison de repos et de soins en Belgique Francophone. Louvain School of Management, Université catholique de Louvain, 2021. Prom. : Coster, Stéphanie. |
Permanent URL |
http://hdl.handle.net/2078.1/thesis:31376 |